Booking Terms

Important Requirements for securing your stay:

Provisional bookings are only kept for 48 hours, after which the system automatically delete it.

  • A 50% deposit payment secures your stay. Email Proof of Payment to [email protected]
    (Credit Card payments have specific requirements, please refer to the section below marked Paybridge.)
  • The Registration form Completed, Signed & Emailed to us within 48 hours.
  • Copy of valid identification: ID / a Passport / a Driver’s License
  • The final balance to be paid 7 days before your arrival.
  • Your provisional booking will only be confirmed and secured when we acknowledge receipt of the above 3.
  • Payment at a different date: A special arrangement needs to be made if you wish to pay later. If the payment is not received by this set date the system deletes the provisional booking.
  • The above terms apply to direct (telephone, email or our website) bookings that are payable via EFT/bank deposit.
  • Online Trading Agent (OTA) Reservation: Clients that made a booking via an OTA and successfully paid via Paybridge/CC/Bank Deposit must still fill in the registration form, sign the transaction and send back the documents we need.

Minimum Stays

  • Midweek (Sundays – Thursdays) One or more nights can be booked
  • Weekends: Minimum 2 Nights or more can be booked
  • Certain dates around school holidays, public holidays and long weekends have special minimum stay requirements varying from 2 to 4 nights

Cancellation  & Postponement Policy

New Terms and Conditions apply to existing/new/provisional bookings in the system from the 1st of March 2020 up until the 21st of December 2020.

Should a guest of Bergsicht Country Cottages not wish or could not travel on the dates booked (within the above-mentioned period) due to the COVID-19 lockdown, this booking may only be amended and MOVED by up to 12 months at the same 2020 rates.

We reserve the right to alter these terms & conditions at any time, as set out in paragraph 1 of our Terms & Conditions. Notification of these changes will be sent out.

 

other Terms and Conditions